• 1. I have a question — how do I get help?

    Check the course dashboard for our Help Center link. Most common questions are answered there. If you still need support, use the "Contact Us" button inside your student account.

  • 2. I can’t log in to my course — what should I do?

    Make sure you’re using the correct email and password. You can reset your password here: https://course-site.thinkific.com/users/password/new. If you're still having trouble, visit our Help Center for login troubleshooting.

  • 3. Will I hear back from the instructor directly?

    Most questions are answered in the course or community. For direct support, check if your course includes instructor Q&A or group coaching — details are listed on the course page.

  • 4. I'm behind — will I lose access?

    No worries! Most of our courses offer lifetime or long-term access, so you can learn at your own pace. Check the course page for specific access details.

  • 5. Where can I find my certificate?

    Certificates are available once you complete all lessons. You can download it directly from your course dashboard under the “Completed” section.